A refund demand letter is a written request for the return of payment for a good or service. It is addressed to the merchant and should include basic details about the transaction, the reason why the refund is sought, and expectations for repayment.
Not all merchants have refund policies. A seller may not just claim after the fact that a policy existed; even if one did, it will not matter if the terms were not clearly conveyed at the time of the transaction.
I demand a refund!
Explain why you are seeking a refund, but make sure that your reason falls within the refund policy. Was the item or service not as described? Was there a defect in the product? The more objective and verifiable the issue, the better.
Be specific in the demand letter. Indicate the total amount that is demanded, the deadline for issuing this refund, and how the refund should be provided. Make sure that the merchant receives the letter, and follow up as necessary.
Write a response that you believe will have a high chance of being accepted. It is recommended to review any refund policy.","placeholder":"\"After receiving, the item was not what I expected.\"","default_value":"","rows":5,"_instance":"Textarea","_val_required":1,"_cl_conditions":[],"id":"ID10","order":17},"name":"Due Date","menu":"Due Date","description":"","_instance":"Page","id":"ID23","order":18,"label":"Refund must be paid by:","description":"Usually within 30 days. A due date is required for the letter to be valid.","placeholder":"","default_value":"","_ap_input_size":"small","format":"en_date_full","readonly":0,"range_selector":0,"start_date":"","end_date":"","min_date":"","max_date":"","timepicker_increment":15,"current_date":0,"_so_value":"12\/12\/2012","_instance":"Date","_val_required":1,"_cl_conditions":[],"id":"ID11","order":19,"name":"Sign and Print","menu":"Sign and Print","description":"It is recommended to sign this letter by the person requesting the refund.","_instance":"Page","id":"ID24","order":20,"label":"Sign and 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Find the shipping service you used listed below and review the How to Apply details to see what is eligible for a refund, when to apply, and what you'll need to apply. For detailed eligibility information, see the Domestic Refunds - Eligibility Details (DMM 604.9.2).
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